| Australia
4 Wheel Drive Rentals and Goholi ™ User Agreement and Terms and Conditions
1st January 2010 to 31st March 2011
Seasons
Goholi
Pty Ltd
Australian Business Number: 117 423 024
and
Australia 4 Wheel
Drive Rentals
Australian Business Number 54 561 356 425
Postal Address: GPO Box 380, Darwin, Northern Territory, Australia 0801
Email: goholi@bigpond.com
Full
summary of the Terms & Conditions At
Australia 4 Wheel Drive Rentals and/or Goholi Pty Ltd we display the full summary
of the Terms & Conditions. In these terms and conditions to the best of our
ability we have not linked out, generalized, mineralized our terms to look more
appeasingly acceptable or hidden clauses.
Goholi
Pty Ltd an Australian registered company No. 117 423
024 incorporating their group of web sites including
www.goholi.com
and www.goholi.com.au
act as a booking agent for the customer/client (you).
Australia 4 Wheel Drive Rentals is a Australian Registered
Business Number 54 561 356 425 and
Goholi Pty Ltd is a licensed travel agent based in Northern
Territory Australia with the Licence No. NT147 and Australia
4 Wheel Drive Rentals is
a licensed travel agent based in Northern Territory
Australia with the Licence No. NT094 providing a online
facility where the customer/client can compare the multiple
choices that are provided by tour operating companies
called suppliers/vehicle operators in Australia incorporating
web sites such as www.kakadu-tours.com,
www.kakadunationalparktours.com,
www.uluruadventuretours.com,
www.kakaduadventuretours.com, www.australia4tours.com.au,
www.australia4tours.com,
www.ayersrockadventuretours.com,
www.ulurucampingtours.com,
www.kakaduayersrocktours.com,
www.ayersrockkakadutours.com,
www.kakadusafaris.com,
www.ayersrocksafaris.com,
www.ulurusafaris.com
. The
customer/client can make an assessment of which tour
best suits their requirements, specification,and budget.
Goholi
Pty Ltd and Australia
4 Wheel Drive Rentals are acknowledged and understood
are the booking agents only.
Contract/Agreement:
The contract is between Australia 4 Wheel Drive Rentals
and/or Goholi P/L (Incorporating it's websites) - either
operator or agent - and any person (client) travelling
or intending to travel on an itinerary or tour supplied.
This agreement shall be interpreted in accordance with
the law of the Northern Territory in the Commonwealth
of Australia. The actions, claims, demands or suits
arising out of this agreement shall be exclusively justifiable
in the courts of the said territory. Australia 4 Wheel
Drive Rentals and/or Goholi P/L has the sole authority
to vary or omit any of these terms. Australia 4 Wheel
Drive Rentals and/or Goholi P/L are not responsible
for tour departures or suppliers products in all form
and many and book for you in good faith only.
Quotations:
All quotations are subject to availability of services quoted and are not guaranteed
until the booking amount as per the clients quote is received, booking is confirmed
and that Australia 4 Wheel Drive Rentals and/or Goholi P/L receives the clients
signed ticket confirmation form. Some quotations will have validity dates on them
and if a booking amount as per the clients quote is not received by that expiry
date then the quotation will automatically cancel without notification to you.
Bookings:
To secure a booking, Australia 4 Wheel Drive Rentals
and/or Goholi P/L requires a completed Booking Form
or e-mail, or fax sent by the client, or the parent/legal
guardian (if the client is under 18 years), and payment
details (name on card, credit card number, expiry date).
A booking is valid when Australia 4 Wheel Drive Rentals
and/or Goholi P/L confirms acceptance and receives the
clients signed returned confirmation in writing, the
seats and tours/product are availble and is confirmed
booked by the operators. Australia 4 Wheel Drive Rentals
and/or Goholi P/L and
the tour company reserves the right to decline any booking
at their discretion.
Booking
Amounts: Deposits or Full Payment: A deposit or full amount to Australia 4
Wheel Drive Rentals and/or Goholi P/L and/or the supplier will be required to
confirm any booking, the client will be notified in the quote of payment details.
Booking Amounts: Deposits or full payment conditions for certain products may
vary and we will advise you in writing of these conditions at the time of quotation.
Final
Payment: If a deposit is required only at the time of booking then usually
Final payment is normally made 35 days prior to travel or the date of travel (Again
the client will be notified of these details in their quote and ticket). No vouchers
will be issued until final payment is received. Final payment conditions for certain
products may vary and we will advise you in writing of these conditions at the
time of quotation. In the case of non-payment of the balance by the due date,
Australia 4 Wheel Drive Rentals and/or Goholi P/L will treat the booking as cancelled
unless the client communicates to the contrary. Some operators will request the
balance of payment at different dates prior to travel. If this is the case, Australia
4 Wheel Drive Rentals and/or Goholi P/L will advise you as soon as this is known.
Prices:
All prices will be quoted in Australian Dollars for Australian services. Please
use a currency converter to check the cost. All prices include Australia Goods
and Services Tax of 10%. Cancellations:
Must be in writing and can either be per email, facsimile, or by letter. No cancellation
will be accepted unless received in writing and received by us directly from you.
The date that we receive the cancellation notice is the date that it is deemed
cancelled. Cancellation
Fees: The deposit less $75 administration costs will be carried forward towards
future booking deposit made by Australia 4 Wheel Drive Rentals and/or Goholi P/L
(this is at the sole discretion of Australia 4 Wheel Drive Rentals and/or Goholi
P/L ) if cancellation is made more than 30 days prior to travel. Deposit will
be held for 6 months from date of cancellation.
Each suppler varies in their terms and conditions. We supply you the client with
the correct terms of the supplier when we quote your enquiry or ticket your booking
based on the relevant suppllier. It is part of the booking requirements that you
read, understand and accept the suppliers terms and conditions. Cancellation
Policy: Australia 4 Wheel Drive Rentals and/or Goholi P/L will charge a minimum
cancellation fee of AUD$75.00 to cover banking and administration costs. Cancellation
conditions for certain products will vary. As part of the Australia 4 Wheel Drive
Rentals and/or Goholi P/L terms normally 15%-25% being part booking amount is
non-refundable as well as the suppliers terms policy up to the Gross Tour Price
(The 15% will be considered as credit towards to a future booking made by Australia
4 Wheel Drive Rentals and/or Goholi P/L). Passengers should confirm prior to booking
if they have any questions. Refunds will not be made for bookings cancelled due
to inclement weather. Suppliers will impose their own cancellation conditions
as well. We strongly recommend that you take out travel and sickness insurance,
including cancellation insurance for all reasons! If you cancel a reservation
or a refund for any other reason is credited to you any 1.5% merchant fee taken
by Goholi P/L will not be credited as we have been advised by our merchant facility
this is not refunded by the credit card companies. Goholi
P/L strongly recommends that travellers have a insurance
policy that includes cancellation, bad weather, unforeseen travel interruptions
and family emergancies. Concerns:
In the event that a client has a complaint about any of the travel arrangements,
they must advise the relevant supplier at the time and inform Australia 4 Wheel
Drive Rentals and/or Goholi P/L in writing. This will assist settlement of any
grievance or complaint. Any disputes over the itinerary changes, quality, cancellation
or class of tour or accommodation booked not available and condition of the product
is between the client and the product supplier and as such, Australia 4 Wheel
Drive Rentals and/or Goholi P/L cannot
be held liable for any problem with the product supplied. Amendments:
All tickets requiring ammmendments to names, dates, vehicle clauses, rates
or any ammendment which involves the ticket have an automatic $20 fee per amendment
by the agent. This fee may be waived by agent Australia 4 Wheel Drive Rentals
and/or Goholi P/L and is at the sole discretion of the agent Australia
4 Wheel Drive Rentals and/or Goholi P/L. Once
The Tour Commences : Once the tour commences the suppliers and agents Terms
and Conditions contain still apply in full. Should there be any amendment such
as shorten, cancel or change any part of the tour once the hire has commenced,
the passenger will have to deal directly with the tour company and not Australia
4 Wheel Drive Rentals and/or Goholi P/L,
though Australia 4 Wheel
Drive Rentals and/or Goholi P/L will assist
to provide some general information and help as much as possible. Any decision
made will be between you and the tour company. Injuries
and losses: Australia 4 Wheel Drive Rentals and/or Goholi P/L, it's staff,
it's management accepts no liability for personal injuries and losses. Choosing
a trip: It is the client's responsibility to choose a trip within their capabilities.
Liability:
Australia 4 Wheel Drive Rentals and/or Goholi P/Laccepts
no liability for any action or activity undertaken by
the client arranged independently or Australia 4 Wheel
Drive Rentals and/or Goholi P/L while on holiday. Australia
4 Wheel Drive Rentals and/or Goholi P/Lshall not be
liable to compensate clients for associated expenses
incurred as a result of their booking. No refund will
be made for any unused services that are included in
the price. Australia 4 Wheel Drive Rentals and/or Goholi
P/L accepts no responsibility for any loss or damage
to personal belongings or luggage or for any injury
or loss of any type whilst on tour or arising from the
use of third party suppliers services, such as camel
ride services, accommodation, restaurants or local tour
operators. cannot be held responsible for passenger's
failure to re-join tours where the company's instructions
have not been adhered to. Accordingly, all costs incurred
by passengers as a result will be at own expense. oPlease
see our disclaimer for
all reference to external linking, pricing, images,
itineraries, tour details in our quotes and on our websites.
Force Majeure: Australia 4 Wheel Drive Rentals
and/or Goholi P/L including it's websites shall not
be liable hereunder by reason of any failure or delay
in the performance of its obligations hereunder on account
of strikes, shortages, riots, insurrection, fires, flood,
storm, explosions, acts of God, was, governmental action,
terrorism, terrorism warnings, labor (labour) conditions,
airline cancellations, earthquakes, material shortages,
or any other cause beyond the reasonable control of
such party.
Seasonal
and cultural conditions: Kakadu National Park, Uluru (Ayers Rock), The Olgas
are 'Subject to seasonal and cultural conditions and national park requirement'. Rates
and Conditions: Quoted in our brochures and/or documentation are subject to
change without notice. Disclaimer:
Illustrations and text in any of our brochures/documentation/web page are representations
only of the product depicted. Variances in actual products offered could occur
due to modifications and/or upgrades to the product design. Some photo's offered
are to describe the area or region and the tour may not actually visit that destination.
Please read your itinerary for clarification.
Photograph's
may refer to locations, peoples, icons, accommodation,
flora and fauna that is within the area of the tour
destination though due to local area and seasonal conditions
this flora and fauna may not be visable.
Weather
- We refer to seasons and seasonal descriptions. Please note the weather can be
unpredictable and out of character of previous seasonal patterns. Security
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control.
When we collect personal information
reasonable steps are taken to keep that information secure and to protect that
information from misuse or loss and from unauthorized access, modification or
disclosure. Please note however that total security of data transmission over
the internet cannot be guaranteed as being completely secure. Hence, we cannot
guarantee and we do not warrant the security of information transmitted to us
over the internet and you acknowledge that you do so at your own risk. What
About Our Advertisers and Business Partners?
This Privacy Policy only
relates to our sites. You should be aware that we are not responsible for the
practices of our advertisers or business partners. Our site may contain links
to other sites. You should check their privacy policies before providing personally
identifiable information to them or any other third party. Disclaimers
While every
effort has been made to provide the most accurate information we advise that Information
on this web site may contain technical inaccuracies or typographical errors. Australia
4 Wheel Drive Rentals and/or Goholi P/L
may at any time and without notice make improvements and/or changes in the products
and/or the programs described in this information. Australia
4 Wheel Drive Rentals and/or Goholi P/L makes no representations in any
way about any other web sites which you may access through this this web site
or our sube sites. When you access
a another website via a Australia
4 Wheel Drive Rentals and/or Goholi P/L web
site, please understand that it is independent from Australia
4 Wheel Drive Rentals and/or Goholi P/L, and that
Australia 4 Wheel Drive Rentals
and/or Goholi P/L has no control over the
content on that web site. In addition, a link to a non-Australia
4 Wheel Drive Rentals and/or non-Goholi
P/L web site does not mean that Australia
4 Wheel Drive Rentals and/or Goholi P/L
endorses or accepts any responsibility for the content, or the use, of such web
site. In no such way or event will
Australia
4 Wheel Drive Rentals and/or Goholi P/L
liable for any direct, indirect, special or other consequuential damage or damages
for any use of this website or web sites belonging to Australia
4 Wheel Drive Rentals and/or Goholi P/L
Group or any use of hyperlinked websites including, without any such limitation,
of any profits, business interruption, loss of programs or other data on your
information handling and management system or furthermore otherwise. This is even
if we are expressly advised of the possibility of such sitituations of damages
should they occur. Any maps featured
in this website and distances suggested areor may not be to scale and should be
used as a guide only.
Can
We Change This Policy? In order to reflect the fact
that our business is growing constantly, we reserve
the right to change this policy at any time. We will
notify site users of any changes to the Privacy Policy.
Can
We Refuse to Quote or Ticket? We reserve the right
to refuse to answer any email, quote request or ticket
request.
Amended
and Updated Date: 25.02.2010 Time: 8.00PM
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